Terms and Conditions

Soul Studios Terms & Conditions

Welcome to Soul Studios! By participating in any class, event, or membership with us, you agree to the following Terms & Conditions. Please take a moment to read these carefully.

1. General Terms

1.1 By participating in any class, event, or membership at Soul Studios, you agree to be bound by these Terms & Conditions.
1.2 Soul Studios reserves the right to update or modify these terms at any time. Notifications of such changes will be provided through appropriate channels.

2. Class Booking & Attendance

2.1 Booking and Cancellations:
All class bookings must be made in advance via our online booking system.

• Late Cancellations: A 3-hour cancellation notice is required.      Late cancellations within this window will incur a $15 late cancellation      fee.
• No-Shows: If you do not attend a booked class and do      not cancel it in advance, you will be charged a $20 no-show fee.

2.2 Class Packs & Passes:

• Class packs or passes      are non-transferable.
• If you fail to show up      for a class, it will be considered as attended, and the class credit will      be deducted from your pass.

3. Class Schedule Changes & Cancellations

3.1 Schedule Modifications:
Soul Studios reserves the right to modify, cancel, or reschedule classes at any time, including changes to class times, the addition or removal of classes, and modifications to class content or structure.

3.2 Teacher Substitutions:
Soul Studios reserves the right to substitute instructors for any class. We strive to maintain consistency but may need to make adjustments based on unforeseen circumstances.

3.3 Class Cancellations:
In the event that a class must be canceled due to unforeseen circumstances (e.g., instructor illness, emergencies, weather), Soul Studios will issue a full refund or credit for future classes.

4. Liability & Waiver

4.1 Inherent Risks:
By participating in any class, event, or membership at Soul Studios, you acknowledge that yoga and other physical activities involve inherent risks.

4.2 Participation at Your Own Risk:
You agree to participate in activities at your own risk and take full responsibility for your health and well-being during and after class.

4.3 Medical Disclosure:
It is your responsibility to consult with a medical professional prior to participating in any activity, especially if you have pre-existing medical conditions, injuries, or are pregnant. You must inform your instructor of any conditions that may affect your participation.

4.4 Release of Liability:
By attending a class, you irrevocably release and waive any claims that you have or may have against Soul Studios, its instructors, staff, and affiliated parties, including any claims for negligence.

4.5 Health and Fitness:
You confirm that you are physically fit and capable of participating in the activities provided at Soul Studios. If you experience pain or discomfort during a class, you agree to stop and notify the instructor immediately.

5. Health & Safety

5.1 Studio Health Protocol:
To ensure a safe and supportive environment for all, please follow these health and safety protocols:

• Do not attend class if      you are feeling unwell or have been exposed to COVID-19.
• Clients must      self-certify that they are fever-free upon entering the studio.
• Wipes are provided for      cleaning mats and equipment after each use.
• Teachers and clients      must follow safety measures as required.

6. Behavior & Etiquette

6.1 Respect & Safety:
Respect and care for all participants is expected. Anyone who threatens the safety or well-being of others in the studio may be asked to leave.

6.2 Punctuality:
Arriving on time is important to maintain the integrity of the class and ensure a smooth experience for everyone. Late arrivals may not be permitted entry and will forfeit their class booking.

7. Memberships & Pass Terms

7.1 Membership Details:

• Memberships are billed      at the frequency specified (ex fortnighly).
• Payments are      non-refundable and non-transferable.
• To cancel a      membership, you must provide at least 14 days’ notice prior to the next      payment cycle.

7.2 Suspension Policy:

• Memberships can be      suspended for a minimum of 7 days with a maximum of 12 weeks per year.
• Suspension requests      must be submitted via email at least 7 days before the next payment.
• Any payments processed      during the suspension period are non-reversible.

7.3 Intro Trial Pass:

• Available to new      students or those returning after 6+ months.
• Only one trial pass      per person. Valid from the first class booking.

8. Changes to Terms & Conditions

8.1 Soul Studios reserves the right to update these Terms & Conditions at any time. Any changes will be posted on the studio’s website or communicated to you directly.

By attending a class or event at Soul Studios, you acknowledge that you have read, understood, and agree to these Terms & Conditions.